Privacy Policy

1. Introduction

This Privacy Policy explains how Ken Rissew (“we,” “us,” or “our”) collects, uses, and shares information when you use VolleyPad, including the VolleyPad mobile application and the VolleyPad website at volleypad.com (together, the “Service”). By using the Service, you agree to the practices described here.

The Service is intended for users in the United States. It is not directed to users in the European Union or other regions, and we do not intend to market or offer it there.

2. Information We Collect

2.1 Account Information

When you create an account, we collect information you provide directly, such as your name, email address, and avatar image, along with any optional profile or account settings you choose to provide. If you sign in using Google or Apple, we receive basic account information from that provider as permitted by your settings with them.

2.2 Content You Add to the Service

We collect and store the content you create or upload, including team rosters, player and scouting information, scouting reports, notes, and shared-link settings. Some of this content may include information about other people whom you choose to add.

2.3 Usage and Diagnostic Information

We collect information about how the Service is used, such as feature interactions, session activity, device type, operating system version, app version, and similar diagnostic data. This information helps us understand usage, keep the Service reliable and secure, and improve it.

2.4 Activity Logs

The Service maintains an audit log of certain actions taken by members within an organization. Organization administrators may be able to view these logs as part of managing their organization.

2.5 Payment Information

We do not collect government identification numbers, and we do not receive or store full payment card numbers. Subscription payments made in the iOS app are processed by Apple through the App Store. Subscription payments made on the website are processed by our payment processor, Stripe, which handles your card details under its own terms and security practices. We receive limited information such as subscription status and the last digits or type of card, but not your full card number.

2.6 Cookies and Local Storage

The website and app use cookies, local storage, and similar technologies to keep you signed in, remember your preferences and active organization, and keep the Service secure and working. Some of these are necessary for the Service to function; you can control or clear them through your browser or device settings, but doing so may affect how the Service works. We do not use them for third-party advertising, and we do not currently respond to “Do Not Track” browser signals.

3. How We Use Information

We use the information we collect to:

• Provide, operate, and maintain the Service and your account;
• Enable organization, team, and member features, including roles and permissions;
• Process subscriptions and manage billing through our payment processors;
• Generate and manage shared report links at your direction;
• Maintain audit logs and support account security;
• Understand usage and improve the Service’s features, reliability, and performance;
• Communicate with you about your account, updates, and support requests;
• Detect, prevent, and address technical issues, fraud, or misuse;
• Comply with legal obligations and enforce our Terms of Service.

We may also create and use aggregated or de-identified information that cannot reasonably be used to identify you — for example, overall usage statistics — for any lawful purpose, including operating and improving the Service.

4. How We Share Information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only in the following circumstances:

4.1 Within Your Organization

Information you add may be visible to other members of your organization according to their assigned roles and permissions. Administrators may have broad access to organization content, members, and audit logs.

4.2 Shared Links

If you create a shared link to a scouting report, the content of that report may be accessible to anyone who has the link, based on the link’s settings, until the link is revoked.

4.3 Service Providers

We share information with third-party providers that help us operate the Service. These include Supabase, which provides our hosting, database, authentication, and file-storage infrastructure; Stripe, which processes website subscription payments; Apple, which distributes the iOS app and processes in-app subscription payments; and Google and Apple, which provide optional sign-in. These providers process information on our behalf or under their own terms and are expected to protect it.

4.4 Legal and Safety

We may disclose information if required by law, or if we believe in good faith that disclosure is necessary to comply with a legal obligation, enforce our Terms, protect our rights or property, protect the safety of users or the public, or investigate fraud or security issues.

4.5 Business Transfers

If the Service or its assets are involved in a transfer, sale, merger, or other business transaction, information may be transferred as part of that transaction, subject to this Privacy Policy.

5. Data Storage and Security

Information is stored using our backend provider, Supabase, on infrastructure located in the United States. We take reasonable technical and organizational measures designed to protect information against unauthorized access, loss, or misuse, and you are responsible for safeguarding your login credentials and the access you grant within your organization.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. To the extent permitted by law, we are not responsible for unauthorized access or other security incidents arising from causes beyond our reasonable control or from your or your organization’s acts or omissions. If a security incident affecting your information occurs, we will provide any notifications required by applicable law.

6. Data Retention

We retain account and content information for as long as your account is active or as needed to provide the Service. When you delete your account, or when an organization administrator deletes teams, reports, or your account, we will delete or de-identify the associated information within a reasonable period, except where we are required or permitted to retain it by law (for example, records related to payments or legal obligations). Backup copies may persist for a limited time before being overwritten.

7. Information About Other People

If you add information about other people — such as players, team members, or scouting subjects — you are responsible for having any rights, permissions, or consents required by applicable law, and for handling that information lawfully. We process that information on your behalf as part of providing the Service.

8. Children’s Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. During account creation, users confirm that they are at least 13 years old, and we rely on that confirmation.

Because the Service may be used by teenagers (ages 13–17), we encourage parents and guardians to be involved in their child’s use of it. If you are a parent or guardian and believe a child under 13 has provided us with personal information, please contact us at contact@volleypad.com, and we will take steps to delete that information and the associated account.

9. Your Choices and Rights

You can:

• Access and update your account information within the Service’s account settings;
• Delete your account, which will remove or de-identify associated information as described above;
• Revoke shared links you have created;
• Manage device-level permissions through your device settings.

Depending on where you live, you may have additional rights under applicable state privacy laws, such as the right to request access to, correction of, or deletion of your personal information, and the right not to be discriminated against for exercising those rights. We do not sell your personal information. To make a request, contact us at contact@volleypad.com. We will respond as required by applicable law and may need to verify your identity before acting on a request.

10. Third-Party Links and Services

The Service relies on third-party services, including Supabase, Stripe, Apple, and Google, which have their own privacy policies. We encourage you to review the privacy policies of those services. We are not responsible for the privacy practices of third parties.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will take reasonable steps to notify you, such as posting a notice in the Service or updating the effective date above. Your continued use of the Service after changes take effect means you accept the updated policy.

12. Contact Us

If you have questions or requests regarding this Privacy Policy or your information, contact us at:

Ken Rissew

Email: contact@volleypad.com

Website: volleypad.com

New York, USA